◄Warranty Policy

WHAT THIS WARRANTY COVERS

• FitKeep offers a limited warranty that all FitKeep products and accessories will be free from defects and workmanship, according to the following terms and conditions:
• The limited warranty for FitKeep products purchased in new condition extends for Twenty-Four (24) Months from your date of purchase. The limited warranty for FitKeep products purchased in refurbished condition extends for Twelve (12) Months from your date of purchase.
• A valid proof of purchase is required to obtain this limited warranty.
• Upon request from FitKeep, the consumer must provide information to reasonably prove the date of purchase.
• FitKeep will make all reasonable efforts to resolve any problems before determining, at its discretion, if the product is in fact defective.
• The customer will bear the cost of shipping the product to the local designated return facility. FitKeep shall bear the cost of shipping the product back to the customer after completion of service under the limited warranty.
• At its discretion, FitKeep will determine if the defect requires the item to be replaced.
• Repair or replacement under these Warranty terms does not give the right to any extension or a recommencement of the Warranty Period.

WHAT THIS WARRANTY DOES NOT COVER

• Defects or damages resulting from use of the product in other than its normal and customary manner.
• Defects or damages from abnormal use, abnormal conditions, improper storage, submersion in liquid, unauthorized modifications, unauthorized connections, unauthorized repair, misuse, neglect, abuse, accident, alteration, improper installation or other acts which are not the fault of FitKeep, including damage caused by shipping.
• Alleged product defects or malfunction of which the Customer Service Department of FitKeep was not notified by the consumer during the applicable limited warranty period.
• This limited warranty is in lieu of all other warranties, express or implied either in fact or by operations of law, statutory or otherwise, including, but not limited to any implied warranty of marketability or fitness for a particular use.
• Damage resulting from the use of non- FitKeep approved accessories.
• All plastic surfaces and all other externally exposed parts that are scratched or damaged due to normal customer use.
• Products used or obtained in a rental program.

STATE LAW RIGHTS

No other express warranty is applicable to this product. THE DURATION OF ANY IMPLIED WARRANTIES, INCLUDING THE IMPLIED WARRANTY OF MARKETABILITY OR MERCHANTABILITY OR FITNESS FOR A PARTICUALR PURPOSE, IS LIMITED TO THE DURATION OF EXPRESS WARRANTY HERIN. FITKEEP SHALL NOT BE LIABLE FOR THE LOSS OF THE USE OF THE PRODUCT, INCONVENIENCE, LOSS OR ANY OTHER DAMAGES, DIRECT OR CONSEQUENTIAL, ARISING OUT OF THE USE OF, OR INABILITY TO USE, THIS PRODUCT OR FOR ANY BREACH OF ANY EXPRESS OR IMPLIED WARRANTY, INCLUDING THE IMPLIED WARRANTY OF MARKETABILITY OR MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE APPLICABLE TO THIS PRODUCT.

Some regions do not allow the exclusive limitation of incidental or consequential damages or limitations on how long an implied warranty lasts, so these limitations or exclusions may not apply to you. This warranty gives you specific legal rights and you may also have other rights which vary from region to region.